FAQ
Indigo Clothing Company
Frequently Asked Questions
Discover answers to our most frequently asked questions. From product details and sizing to shipping and returns, we provide all the information you need to enhance your shopping experience with us.
What is ICOT Clothing Company's return and exchange policy?
ICOT Clothing Company offers a 30-day return and exchange policy. Items must be unworn, unwashed, and in their original condition with tags attached. To initiate a return or exchange, customers can contact our customer service team or visit our website.
Do you offer international shipping?
Yes, ICOT Clothing Company ships internationally. Shipping fees and delivery times vary depending on the destination. Customers can view shipping options and costs at checkout.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to track the progress of your shipment.
What sizes do you offer?
ICOT Clothing Company provides a wide range of sizes to accommodate different body types. Our size chart, available on each product page, helps customers find the best fit. If you need further assistance, our customer service team is ready to help.
How can I contact customer service?
You can reach ICOT Clothing Company’s customer service via email, phone, or live chat on our website. Our customer service hours are 9 AM to 6 PM (local time).
Are your products ethically sourced and sustainable?
Yes, ICOT Clothing Company is committed to ethical sourcing and sustainability. We partner with suppliers who adhere to fair labor practices and environmental standards. More information about our sustainability initiatives can be found on our website under the “Sustainability” section.